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Warehousing & WMS

From dock to doorstep

Warehouse operations and transportation together. Implementation, Manhattan version upgrades, and run & improve support — plus SkillBot trained on your own workflows.

The flow we support

  1. 📥
    Receive

    ASN matched at the dock

  2. 🏷️
    Putaway

    Right item, right location

  3. 🗄️
    Store & count

    ABC cycle counts

  4. 🛒
    Pick

    Wave, batch, zone

  5. 📦
    Pack

    Pack and label

  6. 🚚
    Load & ship

    BOL, manifest, carrier

  7. ✅
    Deliver

    Proof of delivery

⚠️
Most inventory errors start at the dock door, not in storage. That's why the first step is marked — check receiving first when numbers don't match.

Track 1 · Implementation

Its own IT project lifecycle

A new warehouse, or a first WMS — nothing old to replace.

  1. 🔍
    Discover

    Define processes from scratch

  2. 📐
    Design

    Flows, locations, WMS setup

  3. 🛠️
    Build & integrate

    Configure, connect ERP / TMS

  4. 🧪
    Test

    SIT and UAT

  5. 🚀
    Go-live

    First day of operations

  6. 🛟
    Hypercare

    Close support after go-live

Track 2 · Migration & upgrade

A separate track, its own lifecycle

Moving to a newer Manhattan version — from PkMS through to WMi — without losing what already works.

  1. 📋
    Assess

    Current version and customisations

  2. 🗺️
    Plan the path

    Version jump, scope, timing

  3. 🔧
    Retrofit

    Customisations and interfaces

  4. 🧪
    Regression test

    Nothing that worked breaks

  5. 🔁
    Cutover rehearsal

    Practise before the real day

  6. 🚀
    Go-live & hypercare

    Switch over, then close support

Run & improve — for both tracks
⚡
Optimise

Performance tuning and process fixes

🛡️
AMC support

Ongoing production support

🤖
Train your staff

SkillBot for warehouse teams